RDP

Overview

RDP (Remote Desktop Protocol) resources allow users to connect to Windows servers or VDI sessions. RDP sessions can be accessed through the web portal.

Remote desktop sessions have 3 possible authenticaltion modes

Authentication Mode	Authentication Flow	Login Recorded
OS Authenticated	User is multi-factored User is challenged with the standard Windows login.	Yes
Mamori Prompt	User is challenged with a web RDP login prompt User is multi-factored.	No
No Prompt	User is multi-factored User is automatically logged in with a pre-configured credential.	No

Recorded RDP sessions are only available from the Mamori web portal.

Connecting via a native RDP client using the ZTNA solution will 2FA and record the TCP access, but it will not record the RDP session.

Create Remote Desktop

Click Remote Desktops

Click

Click the GENERAL tab

Set the properties

Field Description
Connection Name Your reference for the remote desktop session
Hostname Target server
Port Target server port.
Defaults to 3389
Remote Username OS login name
Remote Password OS login password
Remote Domain OS login domain
Security Server session authentication mode.
Defaults to Any
Ignore TSL certificate validation errors Defaults to true
Connect to system console Defaults to false

Click the FILE SHARING tab

Set the properties

Field Description
Enable file sharing CTRL-SHIFT-ALT will diplay the file sharing menu
Defaults to false
Disable download Disable download buton
Defaults false
Disable upload Disable upload buton
Defaults false
Drive name Name of the mappped temporary drive
Defaults Shared

Click the ADVANCED tab

Set the properties

Field Description
Fill browser window Scales the RDP session to the browser windows
Width Defaults to 1024
Height Defaults to 768
DPI Defaults to 96
Clipboard Mode mode for copy/paste from clipboard
Disable Clipboard Copy Defaults false
Disable Clipboard Paste Defaults false
Server Keyboard Layout Session keyboard layout
Server Keyboard Layout Session keyboard layout
Remote Application Settings Selection option for VDI application
RDP Application Service Must be enabled on the server
Visuals Font Smoothing, Theming, Fill Window Drag & Lossles compression

Click OK

Field	Description
Connection Name	Your reference for the remote desktop session
Hostname	Target server
Port	Target server port. Defaults to 3389
Remote Username	OS login name
Remote Password	OS login password
Remote Domain	OS login domain
Security	Server session authentication mode. Defaults to Any
Ignore TSL certificate validation errors	Defaults to true
Connect to system console	Defaults to false

Field	Description
Enable file sharing	CTRL-SHIFT-ALT will diplay the file sharing menu Defaults to false
Disable download	Disable download buton Defaults false
Disable upload	Disable upload buton Defaults false
Drive name	Name of the mappped temporary drive Defaults Shared

Field	Description
Fill browser window	Scales the RDP session to the browser windows
Width	Defaults to 1024
Height	Defaults to 768
DPI	Defaults to 96
Clipboard Mode	mode for copy/paste from clipboard
Disable Clipboard Copy	Defaults false
Disable Clipboard Paste	Defaults false
Server Keyboard Layout	Session keyboard layout
Server Keyboard Layout	Session keyboard layout
Remote Application Settings	Selection option for VDI application RDP Application Service Must be enabled on the server
Visuals	Font Smoothing, Theming, Fill Window Drag & Lossles compression

Grant Access

Manual Grant

Click Remote Desktops

Find the desired desktop definition in the grid and click

Click Manager Assigned Users or Manager Assigned Roles

For time grants toggled advanced options

Click on the grantee to add or remove the grant

Setup On-Demand

Click Remote Desktops

Find the desired desktop definition in the grid and click

Click Manage Request Grants

Click Add Grant

Enter the grant information

Click Save

Connecting

To connect to a remote desktop

Login to the Mamori portal

Click Remote Desktops

Find the remote desktop you want to access

Click the Connect button on the target desktop